Anti-Harassment Service

If you are facing harassment from an agent or bank representative and are not receiving a satisfactory response from the bank, using social media can be a powerful tool to escalate the issue. Many companies and financial institutions monitor their…

⁠ ⁠Tips to Protect Yourself from Agent Harassment   Document interactions: Keep records of all communications, including dates, times, and content of phone calls or messages. Know your rights: Agents must follow regulations, and abusive behavior is illegal. Familiarize yourself…

Agent harassment can occur in various sectors, including banking, insurance, telecommunications, or other service industries. It involves unwanted and aggressive behavior by agents, such as repeated phone calls, threatening language, misleading information, or pressuring customers into accepting services or products.…

If your complaint about agent harassment is ignored, it can be frustrating, but there are several steps you can take to escalate the situation and seek a resolution. Here’s a guide on what to do if your agent harassment complaint…

With the complex financial landscape, consumer protection is at priority especially when it comes to managing harassment complaints from banks. HDFC Bank, one of India’s largest private sector banks, has a responsibility to uphold ethical standards in its dealings with…

Citibank customers in India, like customers of any bank, are entitled to protection from harassment by recovery agents or bank employees, particularly in the context of debt recovery or loan repayment. To safeguard themselves, Citibank customers should be aware of…